Support Document
Need Help? Here's How to Get Support
Inquiry Type
Contact Method
Response Time
Emergency Support
Phone: +1 613-612-2134
(24/7)
(24/7)
Immediate
General Questions
Email: info@safestepsottawa.com
Within 1 business day
Booking & Follow-ups
Contact form on website
24–48 hours
Kit Refills & Maintenance
Same as above
Same-day/next-day